1. Introduction

Thank you for shopping with us. This Return and Refund Policy outlines the conditions under which returns, replacements, and refunds are processed. By making a purchase, you agree to this policy.

2. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect

• The return request is raised within 7 days of delivery

• The product is unused and in its original packaging with all tags intact

Returns may not be accepted if the product shows signs of use or damage caused by the customer.

3. Non-Returnable Items

The following items are not eligible for return:

• Digital products or downloadable items

• Items marked as “Non-Returnable”

4. Return Process

To initiate a return:

1. Contact our support team with your order details

2. Provide proof such as images/videos (if applicable)

3. Once approved, we will arrange pickup or provide return instructions

4. Replaced products will be delivered in 7 business days

5. Refund Policy

• Refunds will be processed after the returned product is received and inspected

• Approved refunds will be credited to the original payment method

• Replaced products will be delivered in 7 business days

6. Cancellation Policy

• Orders can be canceled before they are shipped

• Once shipped, cancellation is not allowed (you may request a return after delivery)

7. Failed or Cancelled Transactions

If your payment is deducted but the order is not confirmed:

• The amount will be automatically refunded within 5–7 business days

• In case of delay, please contact your bank or payment provider

8. Replacement Policy

We offer replacement only in cases of:

• Damaged product

• Wrong product delivered

Replacement is subject to product availability.

9. Shipping Charges

• Return shipping may be free for defective or incorrect products

• For other returns, shipping charges may be deducted from the refund

Contact Information

For any payment-related queries, please contact us at:
Email: info@foreignabacus.com
Phone: +91-9993352569