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cancellation policy

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1. Introduction

This Cancellation Policy outlines the terms under which orders can be canceled on our website. By placing an order, you agree to the conditions mentioned below.

2. Order Cancellation by Customer

  • Orders can be canceled before they are shipped or processed

  • Once the order is shipped, cancellation is not allowed

  • In such cases, you may request a return after delivery as per our Return & Refund Policy

3. Cancellation Process

To cancel your order:

  • Contact our support team with your order details

  • Request cancellation within the allowed time frame

  • Once approved, the order will be canceled and processed accordingly

4. Refund on Cancellation

  • If the order is successfully canceled, the refund will be processed to the original payment method

  • Refunds typically credited in  5–7 business days to reflect, depending on your bank or payment provider

5. Cancellation by Company

We reserve the right to cancel any order due to:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Payment failure or verification issues

In such cases, a full refund will be issued to the original payment method.

6. Non-Cancellable Orders

Certain orders may not be eligible for cancellation, including:

  • Customized or made-to-order products

  • Digital products or services

  • Orders that have already been shipped

7. Failed Transactions

If your payment is deducted but the order is not confirmed:

  • The amount will be automatically refunded credited with in 5–7 business days

  • If delayed, please contact your bank or payment provider

Contact Information

For any payment-related queries, please contact us at:
Email: info@foreignabacus.com
Phone: +91-9993352569

 

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